Events & News
Library Updates Regarding COVID-19
Sugar Grove Public Library Suspends Drive-Up Services, Virtual Services Open
UPDATED 3.16.20 5:30 pm
As part of the ongoing and rapid developments of the COVID-19 Pandemic the Sugar Grove Library will cease to offer drive-up services effective 8 p.m. on Monday, March 16. In light of the rapidly evolving information concerning containment, recommendations from the Governor’s office to prohibit contact, the Illinois Library Association as well as national information we have reached this difficult decision. At this time RAILS has ceased to perform any deliveries of materials for an indefinite time. All material due dates will be extended to 5/1/2020 pending any further information.
The primary reason for this decision is for prudence, in that the virus can live on surfaces for approximately three days, and may reside on paper surfaces (the inside of books) for approximately a day according to the most recent information. Our staff do not have the resources to sanitize all materials before going out, and currently we do not have the resources to sanitize the inside of books without damaging the materials. We wish to keep our staff and community safe as this is no longer a question of circulation, it is one of health safety. We should not circulate books for the time being due to this careful consideration of risk.
We will be placing items on the “Little Free Bookcart” area as these materials have already sat through a quarantine period. We will not be able to accept any book donations at this time.
At this time allowing all the materials in the Library to simply sit through a quarantine period that would allow the virus to die is considered the recommended best practice. Additionally, this will keep our staff from touching materials, or being in a close range to patrons at the drive-up window. Due dates are extended, and we will have staggered rolling returns of items that will be placed into quarantine in drop areas, to be moved out after quarantine to have covers sanitized. Please note the information posted on the bookdrops as we form service plans to handle the logistics of materials.
Only essential staff will be in the Library tomorrow, as we hope to answer questions about Library card renewals, registrations, and how to access virtual services such as e-books, audio-books and streaming apps. Additional hours to call in this week will be posted on our Facebook page as we work to minimize travel and exposure to others for our staff members, several of which are in the compromised category. If you have questions concerning your card, please make it a priority to call in tomorrow. During this time reciprocal borrower registrations will not be allowed. Next week, after an appropriate quarantine period for materials, staff will be performing a deep cleaning of our facility.
During our virtual services only period, please e-mail or message any reference questions as telephone service will not always be available. Essential staff will be working to assist patrons to the best of their ability. Staff members will be working to plan remote book discussions, storytimes, and other activities that can be access through the benefit of a variety of technology platforms.
A prevention mindset helps flatten the curve of exposure risk, assisting our community and healthcare resources with the goal of wellness. We understand that public opinion may be varied, however as a matter of concern and a deep understanding of the variety of users of the Library and the limitations of the facility and staff, these difficult decisions were reached with the most reputable informative resources available. We are scheduled to remain with virtual services only through 3/27, and by 3/25 we will have made decisions concerning the next steps.
You may call the Library at (630) 466-4686, e-mail reference questions to firstname.lastname@example.org, utilize Facebook messenger.
You may direct questions, concerns, or suggestions concerning service plans and Library resources to email@example.com.
Shannon Halikias, Library Director
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